Terms of Service

1. Corporate Identity, Acceptance & Legal Capacity

These Terms of Service ("Agreement") constitute a legally binding contract between you ("User", "Subscriber", "Client", or "Entity") and Telecapp Incorporated ("Company", "Telecapp", "NetSkema", "we", "us", or "our"), a Corporation existing under the laws of the State of Wyoming, USA (1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801).

By accessing, registering for, purchasing, or using the NetSkema Software-as-a-Service (SaaS) platform, you represent and warrant that: (a) you are at least 18 years of age or the legal age of majority in your jurisdiction; (b) you possess the legal authority to enter into this Agreement personally or on behalf of the legal entity you represent; and (c) your use complies with all applicable local, national, and international laws, including U.S., EU (GDPR), Singapore (PDPA), and UAE regulations.

2. Authentication, Federated Login Protocols & Future Reservation

NetSkema utilizes Identity Provider (IdP) federated authentication protocols, currently leveraging Google OAuth 2.0. We do not process, hold, or store plain-text or hashed passwords. The registration process relies entirely on identity tokens provided by Google, retrieving only your full name, verified email address, and OAuth provider identification key.

Express Reservation of Authentication Frameworks: Telecapp Inc. explicitly reserves the right, at its sole discretion, to integrate, mandate, or transition to additional Single Sign-On (SSO) and OAuth 2.0/OpenID Connect frameworks without prior individual notice. This includes, but is not limited to, LinkedIn OAuth, Microsoft Entra ID (Azure AD), and Meta OAuth. Continued access following any authentication update constitutes your explicit authorization to process credentials under such newly integrated Identity Providers.

3. Subscription Billing, Auto-Renewal Disclosures (ROSCA/ARL) & Self-Service Cancellation

Recurring Billing Consent: All paid tiers (Plus, Pro, Premium, and Corporate) are offered on an automatically recurring subscription basis (monthly or annual cycles). In strict compliance with the U.S. Restore Online Shoppers' Confidence Act (ROSCA) and California Automatic Renewal Law (ARL), you hereby explicitly consent and agree that Telecapp Inc. will automatically charge your registered credit/debit card or payment account via our third-party processors (Stripe or PayPal) at the conclusion of each billing period without further affirmative authorization.

Self-Service Cancellation & Transparency: You retain the absolute right to cancel automatic billing at any time. Cancellation is managed entirely by the user directly within the platform under /my-account. Upon cancelling auto-renewal, your account will remain active at its current tier until the exact expiration date of the paid cycle, after which automatic charges will cease and your account will revert to the Free tier.

4. Strict Refund & Chargeback Policy (15-Day Zero-Consumption Exception)

Default No-Refund Policy: Due to the immediate provisioning of digital software resources, computing power, and proprietary algorithms upon payment, subscription purchases are non-refundable by default.

Conditional 15-Day Zero-Consumption Refund Window: A full refund will be granted if and only if the user meets all of the following strict cumulative legal parameters:

• The written refund request is formally delivered within fifteen (15) calendar days from the initial payment date.
• The user has demonstrated absolute zero consumption of platform quota (0 projects created, 0 network heatmaps/simulations executed, and 0 floor plan wall detections performed).

Unlawful Chargebacks & Dispute Penalties: Attempting to initiate a fraudulent credit card chargeback or PayPal dispute without first seeking resolution through customer support constitutes a material breach of this Agreement. Telecapp Inc. reserves the right to immediately terminate the offending account, blacklists associated domains, and pursue legal recovery for chargeback processing fees and administrative costs.

5. Intellectual Property Rights & License Restrictions

The NetSkema platform, underlying source code, user interfaces, vector rendering engines, RF (Radio Frequency) signal propagation models, wall attenuation algorithms, and documentation are the sole and exclusive intellectual property of Telecapp Incorporated, protected under U.S. and international copyright, patent, trademark, and trade secret laws.

You are granted a limited, revocable, non-transferable, non-sublicensable license to access the platform. You strictly agree NOT to: (i) reverse engineer, decompile, or disassemble any part of NetSkema; (ii) scrape, mine, or extract platform code or algorithmic outputs via automated bots; (iii) attempt to bypass license quotas or authentication gates; or (iv) create derivative works based upon NetSkema's proprietary software architecture.

6. User-Uploaded Blueprints, Floor Plans & Technical Disclaimer

Users may upload architectural blueprints, images, or floor plans (commercial venues, residential properties, enterprise facilities) solely for telecommunications design and WiFi coverage simulation.

Technical Accuracy Disclaimer: NetSkema is an engineering planning and simulation tool. RF propagation outputs, attenuation calculations, and wall detection results are estimations generated based on algorithmic models. Telecapp Inc. makes no guarantees regarding real-world wireless performance, signal interference, physical structural anomalies, or contractor installation outcomes. Final field validations remain the sole responsibility of the network engineer or user.

7. Export Control Compliance & Sanctions (OFAC / EAR)

The software and technical data provided under NetSkema are subject to U.S. Export Administration Regulations (EAR) and sanctions programs administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC). You certify that you are not listed on any U.S. Government denied-party list (such as the Specially Designated Nationals List - SDN) nor located in any U.S. embargoed or sanctioned territory.

8. Mandatory Binding Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

To the fullest extent permitted by law, you agree that any dispute, claim, or controversy arising out of or relating to NetSkema or this Agreement shall be settled exclusively through final and binding individual arbitration administered in Sheridan County, Wyoming, under the Commercial Arbitration Rules of the American Arbitration Association (AAA).

CLASS ACTION WAIVER: YOU AND TELECAPP INCORPORATED AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

9. Limitation of Liability & Governing Law

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TELECAPP INCORPORATED, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, USE, OR GOODWILL. TELECAPP INC.'S AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF $100 USD OR THE TOTAL AMOUNT PAID BY YOU TO NETSKEMA IN THE PRECEDING TWELVE (12) MONTHS.

This Agreement is governed by the laws of the State of Wyoming, USA, without regard to conflict of law rules.